Key Magic

Privacy Policy

Key Magic Auto Locksmith
Last updated: June 2026

At Key Magic Auto Locksmith, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our website or contact us for our locksmith services.

1. Who We Are

Key Magic Auto Locksmith provides auto locksmith services across Sheffield, South Yorkshire and surrounding areas.

Data Controller:
Key Magic Auto Locksmith
Website: www.keymagic.co.uk
Phone: 07474 969137
Email: lesliemurray@keymagic-co-uk

If you have any questions about this privacy policy or how we use your personal data, please contact us using the details above.

2. Information We Collect

We may collect and process the following information:

Information you provide directly

When you contact us by phone, email, website form or message, we may collect:

  • Your name
  • Telephone number
  • Email address
  • Vehicle registration details
  • Vehicle make/model information
  • Address or location for attendance
  • Details about your locksmith issue

Website information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Website usage information
  • Cookies and analytics data

3. How We Use Your Information

We use your personal information to:

  • Provide locksmith services requested by you
  • Respond to enquiries and quotes
  • Contact you regarding appointments or jobs
  • Process payments and invoices
  • Improve our website and services
  • Prevent fraud and protect against misuse
  • Meet legal and regulatory obligations

We only collect information necessary to provide our services.

4. Lawful Basis for Processing

Under UK GDPR, we process personal data based on:

Contract

To provide the locksmith services you request.

Legitimate Interests

To operate and improve our business, respond to enquiries and prevent fraud.

Legal Obligation

Where required for tax, accounting or legal purposes.

Consent

Where you choose to submit information via forms or accept certain cookies.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties only where necessary, including:

  • Payment processors
  • Website hosting providers
  • Analytics providers (such as Google Analytics)
  • Advertising services (such as Google Ads)
  • Accountants or legal advisers where required

We require third parties to keep your information secure and only use it for legitimate business purposes.

6. Google Ads & Analytics

We may use services including:

  • Google Ads
  • Google Analytics

These services may use cookies and tracking technologies to understand website performance and advertising effectiveness.

Google may collect information about your interaction with our website.

You can learn more about how Google uses information here:

Google Privacy & Terms⁠Attachment.png

You can control cookies through your browser settings.

7. Cookies

Our website may use cookies to improve functionality and user experience.

Cookies may help us:

  • Understand how visitors use the site
  • Improve website performance
  • Measure advertising effectiveness

You can disable cookies through your browser settings, although some parts of the website may not function correctly.

8. Data Retention

We only keep personal information for as long as necessary.

We may retain records for:

  • Customer service and warranty purposes
  • Tax and accounting obligations
  • Legal claims or disputes

When no longer required, personal data is securely deleted.

9. Keeping Your Information Secure

We take reasonable steps to protect your personal data from:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent where applicable
  • Make a complaint to the UK Information Commissioner’s Office (ICO)

ICO website:

Information Commissioner’s Office (ICO)⁠Attachment.png

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Changes to This Privacy Policy

We may update this policy from time to time. Any updates will be posted on this page.

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